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Terms of Service

Last updated: April 26, 2026

1. Acceptance of Terms

By creating an account or using Volunteerly ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Service. These terms are governed by the laws of the Province of Ontario, Canada.

2. Eligibility

You must be at least 13 years old to use Volunteerly. If you are under 18, you confirm that you have parental or guardian consent to use the Service.

3. Your Account

You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to provide accurate information and to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Enter false, fabricated, or misleading volunteer records
  • Use the Service to harass, spam, or harm others
  • Attempt to reverse-engineer, scrape, or abuse the platform
  • Share your account credentials with others
  • Use the Service for any unlawful purpose

5. Subscriptions and Payments

Volunteerly is currently free to use. A paid Premium plan is planned but is not yet available. When Premium launches, its features, pricing, billing terms, automatic renewal, and cancellation and refund policies will be described here, and payments will be processed securely by Stripe.

6. AI Assistant

The AI assistant is planned and not yet available. When it launches it will be able to add, edit, and delete your volunteer entries; you will be responsible for reviewing all AI-performed actions, which may contain errors or inaccuracies. Any usage limits will be described at that time.

7. Data and Content

You retain ownership of all volunteer data you enter. By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service to you. We do not sell your data to third parties.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or suspend service without notice in cases of emergency. We are not liable for data loss resulting from outages, though we maintain regular backups.

9. Limitation of Liability

Volunteerly is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may delete your account at any time from Settings. We may suspend or terminate accounts that violate these Terms. Upon termination, your data will be deleted within 30 days except where required by law.

11. Changes to Terms

We may update these Terms from time to time. We will provide at least 14 days' notice via email for material changes. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, please email support.volunteerly@gmail.com.